Sweat the small stuff *
While you were making your New Year’s resolutions, did
you pledge to improve at your job? Was it a big, fuzzy promise? (“I will
be in the paper more often with more dailies…” “I will be in the paper
less often and do more A-1 stories…” “I will try harder to
help my reporters…”) The world gets in the way of those kinds of resolutions
most days. So, instead, how about promising to do something practical--something
you could actually do every day? How about promising yourself to steal
a small amount of time every day—let’s say 15 minutes—to do one thing that
will make you better? For example, you can vow to apply one additional
minor refinement to every story you do, if you tend to do a lot of them.
Or, you can create a daily habit (such as more one phone call a day to
build a potential new source) that doesn’t depend on whether you’re writing.
Last year, in a variety of seminars throughout California,
I asked each participant to pledge 15 minutes a day to a particular personal
cause that would make him or her better. Here, for your consideration,
are some of the ideas I heard:
1. One more read of my copy to cut fat.
2. One more read to hone the perspective graf
3. One more read to try to make a “report” sound a little
more like a “story.”
4. Think more about story structure before writing, rather
than heading for the keyboard and "discovering" the story while writing
it.
5. Polishing the language that connects the anecdote to
the nut graf
6. More one more call to a source who will allow me to
write with more authority/confidence.
7. Writing a theme statement that guides my writing.
*and it’s all small stuff
8. (From an editor) Read stories earlier in the day so
I have time to ask for a rewrite rather than trying to fix them myself.
9. One more read to eliminate mediocre quotes
10. Spend more time preparing interview questions.
11. Read my story aloud before filing it.
12. Interview a person affected by the government story
I’m writing.
13. Read one great newspaper story a day.
14. Translate jargon
15. (From an editor) Do a better job of explaining the
changes I want to make.
16. Write better transitions to explain why a new theme
is being introduced in the story
17. When I self-edit, envision an audience that has Attention
Deficit Disorder.
18. One more read to reconcile detail with the larger
question of what is essential.
19. Try harder to humanize crime stories
20. Make sure I know beginning and end of story before
I start typing.
21. Probe the senses
22. One more read for sentence length.
23. Use my own voice instead of an anecdote
24. Improve endings by injecting a sense of anticipation.
25. (From an editor) Encourage my writers to take chances
26. Examine whether each graf plays a specific and unique
role
27. Make sure the ending resonates back to the beginning
28. Start over when my first draft requires it
29. If the lead won't come, try writing the body.
30. (From an editor) Read the whole story before forming
a judgment
31. Write subheads in longer stories as a way of reminding
yourself to write in chunks/scenes
32. (From an editor) Make sure in prewriting consultation
to reach a consensus on the theme of the story
33. Stop worrying what "they"--bosses--will think of it.
Use your instincts
34. Ask yourself repeatedly: "What happened?"
35. When interviewing, ask enough questions so subjects
are forced to put themselves into a scene, giving you more opportunities
to present them in action
36. Do a post-mortem on your story once it's in print
Some of these considerations can eat up more than 15 minutes,
but many the can be accomplished quickly. They’re presented as a
reminder of the endless number of calculations we make—or should make—every
day. Getting better may start with a general promise, but inevitably you’re
going to have to sweat the small stuff.
Pick one, or perhaps two, qualities and devote yourself
to them for a month, or until they become part of your hierarchy of habits.
Then add another, and another, and another.
Let’s take an example: Number 6—I promise to spend an
extra 15 minutes a day doing one more interview to help me write with more
confidence and authority. Let’s combine it with Number 13—I promise to
read one great newspaper story a day. The reading can help you discover
specific qualities of authority, studying how the writer accomplished it.
Let’s take our recent Page 1 examination of the sloppiness of America’s
vote-counting process, and see what we find:
Because ballots can be bought, stolen, miscounted, lost,
thrown out or sent to Denmark, nobody knows with any precision how many
votes go uncounted in American elections. (Hmmm, the punchiness of that
dependent clause is interesting—bang, bang, bang, bang, bang, five verbs
in a row. I could steal that trick…)
For weeks, Florida has riveted the nation with a mind-numbing
array of failures: misleading ballots, contradictory counting standards,
discarded votes--19,000 in one county alone. But an examination by The
Times in a dozen states from Washington to Texas to New York shows that
Florida is not the exception. It is the rule. (Hmmm, each of the three
sentences in that graf got progressively shorter, which seemed to have
a focusing effect…)
State and local officials give priority to curbing crime,
filling potholes and picking up trash. That often leaves elections across
the country underfunded, badly managed, ill equipped and poorly staffed.
Election workers are temporaries, pay is a pittance, training is brief
and voting systems are frequently obsolete. (Hmmm, I love the way specifics
fly at me, building a case, and there’s no attribution…)
"You know why we never paid attention to this until now?"
asks Candy Marendt, co-director of the Indiana Elections Division. "I'll
tell you: because we don't really want to know. We don't want to know that
our democracy isn't really so sacred. . . . (Hmmm, love the directness
of the quote; she’s right in your face…)
"It can be very ugly." (Hmmm, quote breaks to a
separate graf for impact…seems a little hyped but it’s a trick worth thinking
about…)
The examination shows: (Hmmm, nice set-up… anticipates
that I’m ready for a tour around the nation…good speed…)
* New York City voters use metal lever-action machines
so old they are no longer made, each with 27,000 parts. Similar machines
in Louisiana are vulnerable to rigging with pliers, a screwdriver, a cigarette
lighter and a Q-Tip. (Hmmm, look how quickly that second sentence moved,
just the essentials. I’ll bet if I were writing it I would have wasted
another sentence on how the rigging was actually performed….)
* In Texas, "vote whores" do favors for people in return for
their absentee ballots. Sometimes the canvassers or consultants, as they
prefer to be called, simply buy the ballots. Failing all else, they steal
them from mailboxes. (Hmmm, there’s that three-sentence trick again: narrower,
narrower, narrower….)
* Alaska has more registered voters than voting-age people.
Indiana, which encourages voting with…
Focusing on a primary quality often allows you to stumble
into a secondary quality that serves as a building block. Let’s say you
were cruising the Chicago Tribune’s web site on Nov. 19 and happened to
begin reading Part I of a four-part series about a day in the life of O’Hare
Airport. You might have been looking for tricks to more authoritative
writing, only to realize that the top of this story gained its authority
by using the power of sensory description (Promise No. 21) in favor of
quotes (Promise No. 9):
The air smells like stale hamburgers and unbrushed teeth.
It smells like cold coffee, like sour beer. It smells
like exhaustion.
The air smells as if it has been inhaled and exhaled by
too many people for far too long and they are breathing it still, snoring
and snuffling, sighing and murmuring as they sprawl about O’Hare International
Airport like refugees from some invisible war.
Everywhere you look there are bodies. Stretched along
tables and the conveyor belts of X-ray machines. Curled up on baggage carousels,
slumped against walls and draped along benches. There are people slung
out on the floor, their faces inches away from swinging feet, and people
draped around one another like sculpture, trying to find comfort in the
curve of a shoulder or bend of a back.
Some feign or force themselves into sleep, shutting out
the fluorescent lights, the blare of “Monday Night Football” on television
sets they can’t turn off, the incessant beep of motorized carts. Others
stare, glassy-eyed, at lightning flickering against the dark, rain-spattered
windows, thinking about meetings unmet, vacations postponed and children
who went to bed unkissed.
There are almost 6,000 people at O’Hare tonight. They
are all supposed to be somewhere else. (Yet another promise is about to
be fulfilled, No. 5, on better anecdote-to-nut coordination. Watch how
the story moves toward it from this graf.)
They are stuck here instead, in an airport that once prided
itself on being the world’s busiest and now is notorious for making more
of its passengers late than any other airport in the country.
In many ways, the transformation of O’Hare from sleek
symbol of the jet age to the bus station of the skies parallels the changes
in air transportation itself: from fine china and travel suits to foil-packed
peanuts and cutoffs, dirty diapers jammed into seat pockets and security
guards stationed behind the customer service desk.
Almost 700 million passengers now fly...
Raise your right hand and repeat after me: “I promise to spend 15 minutes a day doing (fill in the blank) to get better at (fill in the blank).” Remember, there are only two kinds of journalists…
When bad adjectives
happen to good stories
Competition to get on Page 1 has historically created
a pressure to add superlatives to copy—sometimes from editors, rather than
reporters. Too often, these adjectives give the paper a strained feel.
The very fact that a story is being placed on Page 1—or in the paper at
all—is evidence of its importance. Check these stories and see if they
could have survived had a superlative been axed:
1. Did “astonishing” have to be in the second graf? Aren’t
the circumstances remarkable enough as stated?
Through determination and pluck, a few dozen immigrant
production workers have achieved what years of wrangling by labor leaders
and anti-globalization activists have not: They stopped a factory from
moving to Mexico.
U.S. District Judge Carlos R. Moreno sided with the newly
unionized workers Tuesday, handing down an astonishing preliminary injunction
that prevents a Gardena jewelry manufacturer from going through with a
planned relocation to Tijuana.
Quadrtech Corp., which employs about 120 minimum-wage
assemblers, was also ordered to bring back two truckloads of equipment
it had already shipped south.
The injunction, which was sought by the National Labor
Relations Board, will remain in effect until…
2. Did “prestigious” have to modify the grant program, especially
with“genius” already there?
…In recognition of his imaginative approach, Hayes this year
was awarded one of the prestigious "genius" grants given to thinkers, scientists,
writers and other innovators by the John D. and Catherine T. MacArthur
Foundation.
At its heart, Hayes' windmill project underscores a brewing
debate over …
This is tricky, relative stuff, and reasonable people
can disagree, but let’s agree with this much: As often as possible, the
facts themselves should communicate the truth. Be tougher on your use of
adjectives.
Exploiting contrast
Contrast is one of the strongest devices you can use to explain
how the world works: the contrast between what somebody planned on doing
and what they did; the contrast between what most people do and what your
protagonist did; the contrast between what a government agency was supposed
to do and what this one did. What’s tough is that this requires a lot of
language to explain both sides, and often takes the writer into a quagmire,
at least on first draft. You have to put pressure on yourself to distill
“process” language to make sure the contrast between “x” and “y” is clear.
“Then and now” is a simple, powerful style
of contrast. Check this example by Joe Mathews that compresses a
lot of history into a small space:
Five years ago, Michael V. Aloyan caused the Compton City
Council no small amount of embarrassment. In federal court, the businessman
admitted passing bribes to two council members on behalf of the trash and
casino corporations for which he worked.
Now the City Council--minus the two bribe-taking members,
who went to prison--is on the verge of awarding Aloyan a no-bid contract
to collect Compton's trash, worth about $25,000 a month. Four of
five council members have said they support Aloyan.
With their support as a backdrop, a public hearing tonight
promises a bitter look back at Aloyan's past and a messy period that many
in Compton would rather forget. Opponents are expected to raise concerns
about future rate hikes and criticize the council's traditional willingness
to grant second chances.
The resulting debate could create headaches for…
More sophisticated stories require contrast to be heightened,
reinforced and simplified throughout the story, like this piece by Marla
Dickerson.
First, the story introduces the need for change by showing
the stakes:
After years of watching customers chase cheap labor south
of the border, garment contractor Esther Chaing had to retool her Harbor
City operation to survive.
Then it introduces the dimensions of change:
Her strategy would contradict much of what she had learned
in nearly two decades of apparel making. She would have to cross-train
sewing operators in a piecework trade where workers are used to doing a
single task at lightning speed. And Le Bouquet Costumes Inc. would have
to make garments one at a time, forsaking the batch production that's the
backbone of the local industry.
"I was skeptical, but I had no choice," Chaing said. "I
was losing $10,000 a month and about to close my doors."
Then the contrast between resistance and success:
Although the changes seemed counterintuitive to Chaing,
her payoff has been soaring quality and productivity--and for the first
time in years, prospects for growth.
Now perspective graf that puts the change in context:
Le Bouquet is one of a modest but growing number of small
Southland manufacturers embracing Japanese-style "lean" production techniques.
Long used by some large U.S. firms, the practices are trickling down to
mom-and-pop companies under pressure to slash costs and boost productivity.
One of the most potent weapons in the lean arsenal is "cellular manufacturing,"
which is the antithesis of the traditional U.S. plant structure.
More specific contrast between old and new production
methods:
Among other things, going cellular means that goods are
produced one at a time, not in large batches. Employees work in teams performing
a variety of jobs rather than specializing in a single task. And the shop
floor is divided into self-contained work "cells," instead of separate
departments for grinding, milling, assembly and the like.
Inexpensive and low-tech, cellular manufacturing is producing
powerful results for small firms such as Chaing's. By repositioning existing
equipment….
David Willman’s recent project on the FDA’s change in
drug approval policy recognized that the contrast could not be handled
entirely in the first two grafs. The subject was too complicated, requiring
deliberation. So the first two grafs gave you merely the contrast between
(a) ancient history and (b) recent history, setting the table…
WASHINGTON -- For most of its history, the United States
Food and Drug Administration approved new prescription medicines at a grudging
pace, paying daily homage to the physician's creed, "First, do no harm."
Then in the early 1990s, the demand for AIDS drugs changed
the political climate. Congress told the FDA to work closely with pharmaceutical
firms in getting new medicines to market more swiftly. President Clinton
urged FDA leaders to trust industry as "partners, not adversaries."
…so that the third, fourth and fifth grafs could
show you the “now”—i.e., the tragic consequences:
The FDA achieved its new goals, but now the human cost
is becoming clear.
Seven drugs approved since 1993 have been withdrawn after
reports of deaths and other severe side effects. A two-year Los Angeles
Times investigation has found that the FDA approved each of those drugs
while disregarding danger signs or blunt warnings from its own specialists.
Then, after receiving reports of significant harm to patients, the agency
was slow to seek withdrawals.
According to "adverse-event" reports filed with the FDA,
the seven drugs were cited as suspects in 1,002 deaths. Because the deaths
are reported by doctors, hospitals and others on a voluntary basis, the
true number of fatalities could be far higher, according to epidemiologists.
Some staffers thought this lead was sluggish, taking too long to get to the point. What you have to ask yourself is: What’s the greater good in a story like this? Is it merely the findings (seven drugs cited as suspects in 1,002 deaths) or the change in regulatory philosophy that caused them? By the time you finish the fifth graf—and the clarity of the writing makes it hard to stop—you’ve absorbed a terrific amount of context about how this part of the world works, and are intellectually ready to absorb the greater detail that follows.
Cliches of the month
In the wake of our most-cliches-in-a-mythical-graf contest,
copy editor Larry Harnisch submitted a manufactured lead with 40 cliches
(virtually all of them recognizable as Times cliches) packed into only
123 words. It demands belated publication:
Bringing to a whopping 40 the number of much-needed
cliches in a lead, the legislative hurly-burly ratcheted up a notch in
the tree-lined hamlet nestled in the unprecedented mountains as shots from
a prestigious blue steel revolver rang out and searchers--all 10-day department
veterans armed with the coveted jaws of life--braved rain-slick freeways
to craft an eleventh-hour across-the-board moniker that was hammered out
by a blue-ribbon task force.
Friday, he himself said as he begged the question at a
press conference on a well-manicured suburban lawn before nearby residents,
that this was, both supporters and opponents groused and Sherri Bebitch
Jaffe lamented, arguably not your father’s high-stakes cliche.
Then he likely fled on foot southbound in a white Toyota 4Runner.
Back to specifics. Here are a few more to rethink:
Inner-city: Too often we use this geographic phrase
as code language for poor, non-white people, exploiting the many images
it carries. It’s lazy. ‘‘Inner-city’’ is so freighted with symbolism that
it has ceased to be specific. If you want to say something about a place’s
racial makeup, get the details and present them. If you want to deal with
geography, then do it. In the same vein, try to stop using catch-alls like
‘‘gritty.’’ What do you really see, specifically--broken windows, overgrown
bushes, dead trees, old tires, abandoned cars, graffiti layers deep--beyond
the fact that people’s skin color is different?
Move forward: This phrase is threatening to become the
‘‘closure’’ of the new decade.
Ground zero: Five uses in six days in December.
Hammering out: “I want to spit every time I encounter
in the L.A. Times that an agreement is being hammered out,” one staffer
writes with appropriate indignity. “It’s a classic example of a once-vivid
image that’s become a mass-produced, off-the-shelf trope for word-lazy
newspaper journalists. Lately, its awful cousin–crafted--has been working
its way into the columns of the paper, too. (Craft doesn’t equate to make
or devise. It means to make or devise with unusual skill or artistry).
Please do something to hammer hammer out out of the heads of those who
resort to it.”
Quality: (Offered, with our endorsement, by the same indignant
staffer: “This is a classic example of semi-literate TV sports-speak contaminating
our paper, which, as a last bastion of literacy, is supposed to be more
sophisticated and exact. The word quality, thus misused, is meant to convey
good quality or high quality. But the word itself is value-neutral. There
can also be poor quality and shoddy quality. Thus to say that a baseball
pitcher had a quality start is to not in any way characterize that start.”
Sea change: We’re dropping this into syntax, quotes or
headlines about every fourth day. It’s time to drown it.
Level playing field: Seven uses in less than
four weeks in December.
Poor use of ‘pore’: “This is driving me nuts,” writes
another staffer. “I keep seeing in copy I edit and in the paper, pore through,
which I am sure should be pore over, and culminating with, which I believe
should be culminating in.”
How much irony do you need in life?
Iro-ny: 1 (a): the use of words to express something other
than and especially the opposite of the literal meaning; (b): a usually
humorous or sardonic literary style or form characterized by
irony; (c): an ironic expression or utterance. 2 (a) (1): incongruity between
the actual result of a sequence of events and the normal or expected
result; (a) (2): an event or result marked by such incongruity. (3) incongruity
between a situation developed in a drama and the accompanying words or
actions that is understood by the audience but not by
the characters in the play -- called also dramatic irony, tragic irony.
The words “irony,” “ironic” or “ironically” appeared
nine times on Jan. 1 and a total of 42 times during the first nine days
of 2001. The three-year average is five times per day. That’s right, 5.5395
doses of irony per day.
Sometimes, we misuse irony as a substitute for odd, or
strange. Other times—many times—we hit the reader over the head by it.
Consider:
In an ironic final chapter to the most disputed presidential
election in modern history, Vice President Al Gore presided over his own
defeat Saturday, as a joint session of Congress formally declared George
W. Bush the next president of the United States.
The question editors should be asking themselves
is: If it’s truly ironic, do we have to point it out?
If you want to see the collective hazard of seeking irony
at every turn, watch what the Village Voice’s press columnist, Cynthia
Cotts, was able to do to the New York Times recently:
Not so long ago, irony was viewed as a menace on
43rd Street, where the tone was consistently sober and any humor that crept
in purely unintentional. But that’s all changed. No one can pinpoint the
exact date, but sometime between the arrival of [Sunday magazine editor]
Adam Moss and the departure of Abe Rosenthal, irony has received the imprimatur
of The New York Times.
Consider the frequency with which the words “irony’’ and
“ironic’’ appear in the Times. In fact, the Times’ use of the I-words has
risen steadily through the 1990s, to a record high of more than 1,050 in
2000, or an average of three times a day. That’s almost double the irony
quotient that Times readers were treated to in 1980.
Irony at the Times can be “dark,’’ “sad,’’ “terrible,’’
or “tragic,’’ but there are no small ironies and never enough. Long a staple
of the arts coverage, irony has been quietly implemented by other Times
sections of late, including the once-staid business and national desks.
The trend surfaced on November 13, when Linda Greenhouse landed a spot
on the front page to broadcast the “delicious’’ irony that Republicans,
traditional defenders of states’ rights, were determined to take the Florida
case federal. By the time the case reached the Supremes, Times editorial
writers had picked up the cry, writing, “It is ironic indeed to see the
very justices who have repeatedly ruled in favor of states’ rights . .
. do an about-face in this case.’’
Times writers have apparently been instructed to find
role models for the institutional pose of choice. Thus in 2000, readers
learned that Lauren Bacall won an award for her “ironic look,’’ that Madonna
developed her appetite for irony in England, and that Martha Stewart, Pee-wee
Herman, and Chevy Chase are ironic icons. Writer Bruce Jay Friedman is
a veteran “irony man,’’ while former Italian prime minister Giulio Andreotti
can carry off a sinister billboard ad because “there is a string of irony
running through his personality.’’ And let’s not forget Helen Fielding,
whose female characters are “complex ironic jokes.’’
But the master class should be reserved for magazine
reporter Alex Kuczynski, who mines every situation for irony. Kuczynski
kicked off the year with a profile of Time writer Joel Stein, whom she
placed in the “openly ironic’’ tradition of Seinfeld, and ended it by taking
The Nation’s Caribbean cruise, where she found an irony under every bed.
Last spring, she discovered the “terrible irony’’ that George had a better
chance of living after John-John died, then blasted another Kennedy for
the "glaring’’ irony of being a lib who takes soft money.
How do we stack up against the New York Times on Ms. Cotts’
scale of “irony” and “ironic”? We whacked ‘em! The NYT’s 2000 daily
average was 2.87, far below the LAT’s three-year average of 3.58
for those two words. Congrats! he said with some measure of irony.